Effective Date: November 17, 2024
Cohesync Consulting Inc. (“we,” “us,” “our”) values the privacy of our users and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit and use our website [cohostscircle.com] (the “Site”) and engage with our short-term rental management services (“Services”). By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Data We Collect
We collect different types of personal data depending on your interactions with our Site and Services. The categories of data we collect may include:
1.1. Personal Identification Information:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information (credit card details, billing address)
1.2. Technical Data:
- IP Address
- Browser Type and Version
- Device Information (e.g., device type, operating system)
- Pages viewed and interactions on our Site (such as clicks, scrolls, and form submissions)
- Referring URLs and search queries
1.3. Communication Data:
- Messages, feedback, or support requests sent via email, our contact form, or other communication channels
1.4. Transaction Data:
- Purchase details (e.g., service plans, payment history, and invoicing information)
1.5. Cookies and Tracking Technologies:
We may use cookies, web beacons, and similar tracking technologies to improve your experience on our Site. These technologies help us gather data on Site usage, including the pages you visit and how you interact with our content.
1.6. Third-Party Data:
If you use third-party services or platforms (such as Google, social media, or payment providers) to interact with our Services, we may collect information shared by these services with your consent or in accordance with their privacy policies.
2. How We Use Your Data
We use the data we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to manage your account, provide short-term rental management services, process payments, and respond to your inquiries or support requests.
- To Communicate with You: We may send you transactional emails (e.g., confirmation of bookings, invoices, service updates) or promotional materials related to our services that you have opted into receiving.
- To Enhance User Experience: We may use data to improve the functionality and usability of our Site and Services, including customizing content and recommendations.
- To Fulfill Legal Obligations: We may use your data to comply with applicable legal, regulatory, or contractual requirements.
- To Prevent Fraud and Security Risks: We may use your data to detect and prevent fraud, identify security risks, and protect the integrity of our Services.
3. Data Storage and Retention
We store your personal data in secure servers located in jurisdictions compliant with data protection regulations. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you request that we delete your data or close your account, we will retain certain data as required to comply with legal obligations, resolve disputes, or enforce our agreements.
4. Sharing Your Data
We will not sell, rent, or lease your personal data to third parties. However, we may share your personal information in the following situations:
- Service Providers: We may share your data with third-party service providers who help us deliver our Services (e.g., payment processors, email marketing platforms, hosting services). These providers are obligated to handle your data in accordance with our instructions and applicable data protection laws.
- Legal Compliance: We may disclose your personal data if required to do so by law, in response to valid requests from government authorities, or to protect our legal rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, subject to the applicable data protection laws.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server connections, firewalls, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under GDPR
As a user in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:
6.1. Right to Access:
You have the right to request information about the personal data we hold about you.
6.2. Right to Rectification:
You can request the correction of inaccurate or incomplete personal data.
6.3. Right to Erasure (“Right to be Forgotten”):
You can request the deletion of your personal data, subject to certain legal obligations.
6.4. Right to Restriction of Processing:
You have the right to request the restriction of processing of your personal data under certain circumstances.
6.5. Right to Data Portability:
You have the right to request a copy of your personal data in a commonly used electronic format.
6.6. Right to Object:
You can object to the processing of your personal data based on legitimate interests, including profiling.
6.7. Right to Withdraw Consent:
If we rely on your consent to process your data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. International Data Transfers
If you are located outside of the United States, please be aware that your personal data may be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to the transfer of your data to the United States and other countries, which may not have data protection laws that are as stringent as those in your country.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality of our Site and analyze usage patterns. You can control cookie settings through your browser or device settings. For more detailed information on our use of cookies and how to manage them, please see our Cookie Policy (if applicable).
9. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you believe we have inadvertently collected personal data from a child under 18, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: [email protected]
- Website: www.cohostscircle.com
Thank you for trusting Cohesync Consulting Inc. with your personal information. We are committed to respecting your privacy and protecting your data.